MUMUSO (“we”, “us”, “our”) is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, visit our stores, or use our services.

By using our services, website, or products, you agree to the terms outlined in this Privacy Policy.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To Improve Our Services: To understand your preferences and improve the overall customer experience, product offerings, and website functionality.
• Marketing and Communications: We may send promotional emails, newsletters, and special offers to keep you informed about new products or promotions. You can opt out at any time by following the unsubscribe instructions in the communication.
• Customer Support: To provide customer service, address inquiries, process returns, and resolve any issues you may have with our products or services.
• Security and Compliance: To protect our website, prevent fraud, and comply with legal requirements.

- How We Share Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share your information in the following ways:

• Third-Party Service Providers: We may share your data with trusted third parties who help us process transactions, deliver products, or provide other services related to our business (e.g., payment processors, shipping companies, email service providers).
• Legal Compliance: We may disclose your information if required by law, such as in response to a court order or government request, or to protect our rights, property, and the safety of others.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

- Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and gather analytics about the usage of our website. Cookies help us remember your preferences, improve functionality, and personalize content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

- Data Security

We implement reasonable physical, electronic, and managerial procedures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

- Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can review, update, or correct your personal information by logging into your account or contacting our customer service.
• Opt-Out of Marketing: If you no longer wish to receive marketing emails or newsletters from us, you can unsubscribe using the links provided in the email or by contacting us directly.
• Delete Your Data: You may request to delete your personal data by contacting us. We will process your request in accordance with applicable laws.
• Data Portability: You may request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.

- Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

-International Transfers

If you are accessing our services from outside the country in which we operate, please be aware that your information may be transferred, processed, and stored in countries that may have different data protection laws. By using our services, you consent to such transfers.

- Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

- Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MUMUSO Customer Service

 - Shipping policy

Please note that shipping, handling, customs, duties and sales tax charges are not refundable on returns. If the revised order total falls below the free shipping minimum, a shipping charge may be assessed. 

- Return Policy

We apologize that we don’t have any kind of refund for any item only for the below cases:

-       Misships, Missing Items, Damaged Items,

-       Please inform us within 3 business days of delivery if there are any product has a problem

-       We can only offer returns for items purchased from our website.